Frequently Asked Questions
Everything you need to know about bringing Wisteria elegance into your home.
What is the typical delivery time for furniture orders?
Most in-stock furniture pieces are delivered within 7-14 business days. For larger items requiring white-glove delivery, our logistics partner will contact you directly to schedule a convenient arrival window.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made upholstery and final sale items are not eligible for return.
Do you offer international shipping?
Currently, Wisteria ships to the contiguous United States and Canada. We are working on expanding our international shipping options in the near future.
How can I track the status of my order?
Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's tracking portal to monitor your shipment's progress.
Are your materials sustainably sourced?
Quality and responsibility are our priorities. We partner with artisans who prioritize reclaimed woods, organic textiles, and ethical manufacturing processes whenever possible.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Affirm for qualifying purchases.